Privacy policy

Tribe 818 – Privacy Policy
Effective Date: 3/20/26

Tribe 818 (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This policy explains how your information is collected, used, and protected when you visit our site or make a purchase.

Tribe 818 is a lifestyle brand based in the San Fernando Valley, California.

1. Information We Collect

When you visit our site or place an order, we may collect:

Personal Information You Provide:

• Name
  
  
• Email address
  
  
• Billing and shipping address
  
  
• Phone number (if provided)
  
  
• Order details and purchase history
  
  

Automatically Collected Information:

• IP address
  
  
• Browser type
  
  
• Device information
  
  
• Cookies and site usage data
  
  

Payment Information:
Payments are processed securely through third-party providers (such as Stripe or PayPal). Tribe 818 does not store or have access to your full credit card information.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
  
  
• Coordinate shipping or local pickup
  
  
• Communicate about orders or inquiries
  
  
• Provide customer support
  
  
• Send marketing emails (only if you opt in)
  
  
• Improve our website and offerings
  
  

We do not sell your personal information.

3. Sharing of Information

We only share information as needed to run our business, including:

• Payment processors (e.g., Stripe, PayPal)
  
  
• Shipping carriers (e.g., USPS or similar providers)
  
  
• Website platform providers (e.g., Big Cartel or similar)
  
  

These providers receive only the information necessary to perform their services.

4. Cookies

Our website may use cookies to:

• Keep items in your cart
  
  
• Improve site functionality
  
  
• Analyze traffic and usage
  
  

You can disable cookies through your browser settings.

5. Email Marketing

If you subscribe, we may send updates about:

• New drops and releases
  
  
• Restocks or limited runs
  
  
• Promotions and special offers
  
  

You can unsubscribe at any time using the link in our emails.

6. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

• Request access to the personal information we collect
  
  
• Request deletion of your personal information
  
  
• Request correction of inaccurate information
  
  
• Know whether your data is sold or shared
  
  
• Not be discriminated against for exercising your rights
  
  

Tribe 818 does not sell or share personal information for monetary gain.

To make a request, contact:
[Your Email Here]

We may need to verify your identity before processing requests.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders
  
  
• Maintain financial records
  
  
• Comply with legal obligations
  
  

8. Data Security

We take reasonable measures to protect your information. However, no method of online transmission is completely secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.

10. Contact

If you have any questions about this Privacy Policy, please contact:
[email protected]